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Privacy Policy

Who we are

This is the website of Surrey County Scout Council (Surrey Scouts) which is a charity registered in England (Charity Number 305819). Surrey Scouts is the administrative division of the Scout Association (the Scouts) in the United Kingdom responsible for providing programmes and support to the members of the Scout Association in the County of Surrey which is made up of 18 districts and 176 Scout Groups at the last count!

This privacy policy covers the website http://www.surrey-scouts.org.uk.

We can be contacted at our County Office, the details of this can be found on our Contact Us Page.

What personal data we collect and why we collect it

Contact forms

We provide several ways for you to contact us. If you use any of these methods will may store the information you provide. None of this information is retained on the website and contact forms will result in an email being sent to our County Office. This information is not transferred securely therefore we recommend you do not provide any personal information.

We may share the information you have provided between officers and volunteers of Surrey Scouts and if required to officers and volunteers of our Scout Districts and their Scout Groups.

We will not add your details to any of our mailing lists or share your information with any third parties without your consent unless there is a legal reason for us to do so.

Cookies

Cookies are small files that a website transfers to your computer’s hard drive through your web browser (if you allow) that enables the software to recognise your browser and capture and remember certain information.

We use cookies to:

·         On a temporary (session) basis to identify each user uniquely and provide data between pages.

·         We also use Google Analytics to identify your usage of the website as detailed below (Website visitor tracking)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Website Visitor Tracking

This software uses tracking software (Google Analytics) to monitor its visitors to better understand how they use it. The software will save cookies to your computers hard drive in order to track and monitor your engagement and usage of the software, but will not store, save or collect personal information.

Click here to view Google’s Privacy Policy.

What happens if users disable cookies in their browser?

Disabling Google Analytics cookies is not known to cause any issues with the use of this software.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may share the information you have provided between officers and volunteers of Surrey Scouts and if required to officers and volunteers of our Scout Districts and their Scout Groups.

We will not add your details to any of our mailing lists or share your information with any third parties without your consent unless there is a legal reason for us to do so.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Any information sent to us via any contact methods and our contact us form will be retained for the period required to deal with that matter.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have contacted us by any other method including our contact us form, you may contact us and request information that we hold about you. A charge may be requested to handle such a request.

Surrey County Scout Council – Other Privacy Measures

If you would like information on the wider Surrey Scouts Privacy Policy and to understand what if any information we hold about you, please contact our County Office.

 

Surrey Scouts Store

Source: WooCommerce

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the checkout process on our store.

What we collect and store

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.